Why i can’t download apps
Why i can’t download my apps for free
iPhone 7, iOS 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why i can’t download my apps for free
iPhone 7, iOS 15
1.
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
As long as you only download free apps, it costs nothing.
Then your payment method remains intact.
If you are going to download a free app, there is a possibility to purchase the 'better' version, for example from a free version to pro version.
But that is not mandatory.
Use your Apple Account balance as default payment, then it is up to you whether you use it or not.
Free apps has also In-app pruchase.
Your payment method is actually a kind of deposit, if you buy something, it will be charged.
2.
If you don't have a credit card or don't want to use a credit card, you can also use your Apple Account balance as payment method.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.
(1)
See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)
(2)
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
1.
You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free.
As long as you only download free apps, it costs nothing.
Then your payment method remains intact.
If you are going to download a free app, there is a possibility to purchase the 'better' version, for example from a free version to pro version.
But that is not mandatory.
Use your Apple Account balance as default payment, then it is up to you whether you use it or not.
Free apps has also In-app pruchase.
Your payment method is actually a kind of deposit, if you buy something, it will be charged.
2.
If you don't have a credit card or don't want to use a credit card, you can also use your Apple Account balance as payment method.
See -> What you can buy with your Apple Gift Card or Apple Account balance
What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)
⤵️
See also -> How to redeem your Apple Gift Card or App Store & iTunes gift card
How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)
When redeeming a gift card, the amount will be credited to your (1) Apple Account balance and (2) you need to set your Apple Account balance as your default payment.
(1)
See -> Check your Apple Account balance -> Check your Apple Account balance – Apple Support (UK)
(2)
See -> Add a payment method to your Apple ID
Add a payment method to your Apple ID – Apple Support (UK)
If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.
If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
Why i can’t download apps