After an update my passcode does not let me in

You will have to reset the passcode to your iPad by following the instructions in this guide published by Apple ➔  If you forgot the passcode or if your iPad has been disabled. You will need a computer to execute this procedure and all the data on your iPad will be erased.

Hopefully, you have a backup created on ➔ iCloud and/or on a computer. If you do then, you can ➔Restore your iPad from the backup file once your passcode has been reset and the iPad has been returned to factory settings by the procedure in the link above.

If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉How to remove your iPhone passcode without a computer

Axel F.

You may find this support page to to useful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

If the lockout has an associated waiting period with a countdown, you can attempt to enter the correct device Passcode when the countdown expires. Otherwise, for an unknown or forgotten Passcode, you must restore the iPad.

iPadOS 15.2 or later with a forgotten Passcode

Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.

iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPad is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple

You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com

To recover your credentials, you’ll need access to one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support

More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

marnie214 Said:

"After an update my passcode does not let me in: I did an update on my new iPad and now my passcode won’t work and it locked me out"

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Troubleshooting a Locked iPhone:

Is this assigned to the same Apple Account as this one? If so, get this unlocked by Apple. They'll reset the eMail address to what it should be. Setup a Genius Bar Appointment at your local Apple Store.

Seems you got stuck in a boot loop.

marnie214 Said:

"After an update my passcode does not let me in: I did an update on my new iPad and now my passcode won’t work and it locked me out"

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For reference...

Troubleshooting being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support