WhatsApp keeps crashing on iPhone 13 Pro Max

I use iphone 13 pro and since 2 days whatsapp has been crashing i opened the app then it closes automatically and send me back to home screen can call or msg someone. How do i resiolve this ?


[Re-Titled by Moderator]

Posted on Mar 28, 2023 11:06 PM

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Posted on Mar 28, 2023 11:10 PM

If WhatsApp keeps crashing on your iPhone 13 Pro Max, you can try the following troubleshooting steps:

  1. Restart your iPhone: Sometimes, simply restarting your iPhone can resolve app issues. To do this, press and hold the Power button until the "Slide to Power Off" option appears, and then slide the power off switch. Wait a few seconds, and then press and hold the Power button again until the Apple logo appears.
  2. Update WhatsApp: Make sure that you have the latest version of WhatsApp installed on your iPhone. Go to the App Store and check if there is an update available.
  3. Delete and reinstall WhatsApp: If updating WhatsApp doesn't work, try deleting the app and then reinstalling it. To do this, press and hold the WhatsApp icon until it starts shaking, and then tap the "x" icon to delete it. After that, go to the App Store and reinstall WhatsApp. (Ensure to take WhatsApp Backup before you delete the App)
  4. Clear WhatsApp cache: Go to Settings > General > iPhone Storage and find WhatsApp. Then, tap on WhatsApp and select "Offload App" to delete the app but keep the data. Once it's done, reinstall WhatsApp from the App Store.
  5. Free up storage space: Make sure that you have enough storage space available on your iPhone. If your iPhone is running low on storage space, it can cause apps to crash. Go to Settings > General > iPhone Storage to check how much storage space is available.


Contact WhatsApp Support: If the issue still persists, you can contact WhatsApp Support for further assistance. They may be able to provide additional troubleshooting steps or investigate if there is a known issue with WhatsApp on your iPhone model.


WhatsApp is not an Apple product. Contact the app developer here --> App Support or WhatsApp FAQ  Or Restoring your chat history - WhatsApp FAQ or Contact WhatsApp


WhatsApp Business is not an Apple product. Contact the app developer here --> Developer Website  or App Support  or WhatsApp business products - WhatsApp FAQ




81 replies

May 27, 2023 6:26 AM in response to mukul275

Hello,

I have the same problem.

I tried the solutions you proposed, except the number 3. (I do not want to put my data at risk)


Nothing worked, Whatsapp keeps crashing after 2 seconds on my phone ...

For information, Whatsapp web works .

Also, I can navigate in whatsapp when I am in airplane mode. But as soon as I connect to the internet, whatsapp crashed.


Thank you for your help

May 29, 2023 7:17 AM in response to SravanKrA

The problem occurs when I launch the application. Initially, it functions for a brief period of about five seconds, but then it suddenly crashes. The screen freezes, rendering all functions inaccessible. Afterward, the application automatically closes and returns me to the main menu of my iPhone13.

This issue has been extremely frustrating, as it hinders my ability to use WhatsApp Business effectively. I have tried restarting my device and restarting the application, but the problem persists.

May 29, 2023 9:01 AM in response to Salah-Eddine-AB

Wats app is getting crashed every 2 minutes then we have to close and open the application again . Initially, it functions for a brief period of about five seconds, but then it suddenly crashes. The screen freezes, rendering all functions inaccessible. Afterward, the application automatically closes and returns me to the main menu of my iPhone13.

This issue has been extremely frustrating, as it hinders my ability to use WhatsApp Business effectively. I have tried restarting my device and restarting the application, but the problem persists ,I even tried reinstalling the wats app multiple times but nothing is working smoothly . This problem is only with wats app application . Pls need a help .

Mar 15, 2024 5:04 AM in response to mukul275

i am facing a similar issue with my whatsapp business app.


it closes the second i open it.


i cannot take back up as the app is not opening


i am using the same through my previously logged in whatsapp web as the phone whatsapp is not accessible.


i have tried restarting

i have tried offloading and clearing the cache

i have also updated my app and my ios still no solution to this issue.

Do not want to risk my data by deleting the app.

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WhatsApp keeps crashing on iPhone 13 Pro Max

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