WhatsApp keeps crashing on iPhone 13 Pro Max

Have tried everything.. IOS is updated to latest ver 16.4.1 , WhatsApp deleted and reinstalled twice .. in the process lost chats of last 6 months !! But still the app crashes 😞

My iPhone 13 has been crashing on my phone for over a week. WhatsApp has not provided any solution, none of these suggestions work. Has anyone tried moving to WhatsApp business?

I’m concerned about losing data. I can back up my iPhone to ICloud but I can’t back up my WhatsApp because of the crashing problem so my question is will I lose data if I move to WhatsApp business?

Finally I found that the issue is using iCloud Drive along with WhatsApp .. just before my WhatsApp started crashing I had selected a file from iCloud Drive and shared it via WhatsApp

to resolve this issue .. I reinstalled whatsapp without restoring back up from iCloud Drive .. lost all history data but whatsapp is working now 😔

that did the trick for me, too!

1. Backup, if still possible
2. delete App
3. restart phone
4. renew Face ID, passcode, I even changed the apple pw, don't know if it had an influence
5. re-install WhatsApp

I first tried renewing Face ID and passcode, then restarted the phone, then reinstalled WhatsApp, which did NOT work. Also not with WhatsApp Business. It seems the renewal of FaceID, passcode and so on has to be right before reinstalling WhatsApp without being interrupted by a phone-restart.

Good luck to you guys!

And fingers crossed, that its gonna stay fixed!

After trying everything available on any thread across forums, I finally got WA on my iPhone 13 working fine!!! This has been working for me for a month now!! I was waiting to see how long it would take, and so far (touchwood!) all's been well.

• I added a new SIM/phone number to my phone
• Took the iCloud backup for existing WA and deleted the app after that
• Reinstalled the app, this time started afresh with the new phone number.
• Deleted the app again
• Reinstalled the app, restored my old phone number
• Voila! It stopped crashing.

Now, for details, my new number did not have any chat backup to screw up from. So, it kind of got disconnected from iCloud. I pray hard enough every day that it continues to work flawlessly as it does finally, because I know how much pain it is. I had done multiple loops of going through WA support (which was useless), writing to Apple, following people of forum, basically been in a mess, regretting the upgrade.

So far, so good. Worth a try.

After trying everything available on any thread across forums, I finally got WA on my iPhone 13 working fine!!! This has been working for me for a month now!! I was waiting to see how long it would take, and so far (touchwood!) all's been well.

• I added a new SIM/phone number to my phone
• Took the iCloud backup for existing WA and deleted the app after that
• Reinstalled the app, this time started afresh with the new phone number.
• Deleted the app again
• Reinstalled the app, restored my old phone number
• Voila! It stopped crashing.

Now, for details, my new number did not have any chat backup to screw up from. So, it kind of got disconnected from iCloud. I pray hard enough every day that it continues to work flawlessly as it does finally, because I know how much pain it is. I had done multiple loops of going through WA support (which was useless), writing to Apple, following people of forum, basically been in a mess, regretting the upgrade.

So far, so good. Worth a try.

Offload and re-install the app as described here https://www.youtube.com/watch?v=qvUMOTZKCZg

Worked! Everything will still be in tacked.

Not able to take the backup as the app crashes in between the process

Thank you! I just experienced this issue since this morning. Checked all the info, tried, didn't work, until I found yours! Very details and they work! Thank you so much! Great job!

Hello guyz !

Follow these steps surely it will resolve the problem of WhatsApp crashing

1 ) Backup your Whatsup data upto date and then delete the app

2) Change your mobile passcode and reset Face ID

3 ) reinstall the WhatsApp it’s work fine

I was facing this issue since two months I found solution and it’s working now

Hi, yes its really works, follow the step u provided, everything work fine, but just curious why WhatsApp business does it related to change Face ID and passcode ID ? Bug issue ? Thx for the helpful tips, u save my life

This works definitely, only issue is if chats are not backup everyday like me then we tend to loose 3-4 days chat depending on last backup.

But highly recommend, this remedy work. Good advice @BGS18, thank yoy

My wats app is getting hang most of the time and sometimes it crashes takes me back to the Home Screen I did install and reinstall twice but the problem is not solved having problem only with only with wats app application. Pls guide and help

The problem occurs when I launch the application. Initially, it functions for a brief period of about five seconds, but then it suddenly crashes. The screen freezes, rendering all functions inaccessible. Afterward, the application automatically closes and returns me to the main menu of my iPhone13.

This issue has been extremely frustrating, as it hinders my ability to use WhatsApp Business effectively. I have tried restarting my device and restarting the application, but the problem persists.

Wats app is getting crashed every 2 minutes then we have to close and open the application again . Initially, it functions for a brief period of about five seconds, but then it suddenly crashes. The screen freezes, rendering all functions inaccessible. Afterward, the application automatically closes and returns me to the main menu of my iPhone13.

This issue has been extremely frustrating, as it hinders my ability to use WhatsApp Business effectively. I have tried restarting my device and restarting the application, but the problem persists ,I even tried reinstalling the wats app multiple times but nothing is working smoothly . This problem is only with wats app application . Pls need a help .