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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just upgraded my iMac software to the latest Monterey version. The Mail app. opens then after a few seconds quits. Rebooted the system - the same. Sent reports to Apple 4 times now. Any ideas?
iMac 21.5″, macOS 12.6
With the Mail application closed completely
Hold the SHIFT key and launch Mail from the Applications folder
This is a Safe Launch of the application
Does this fix the issue ?
If not >>
Suggest the User start with Points 1 to 4 and then Test
Still having issues, move onto Steps 5 and 6 and Test Again
Still no resolve - move onto Step 7 and follow instructions therein
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
7 - Download the Application Etrecheck directly from the Developer.
This is a Diagnostic Tool that makes no changes to the computer.
It makes a coherent and readable inventory of both the Hardware and Software used on the computer
The application is free or paid from added features.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<
Many thanks for your prompt and helpful reply.
Subsequent to listing this problem I rebooted the system again and this time, about an hour after using the new OS, all seems to be OK.
I will keep your advice in case there is a recurrence.
Cheers
Welcome and should this issue pop its' ugly head up again proceed with the suggest steps.
Should the Etrecheck Report be used, we are here to assist in the future
Just installed Monterey 12.6.4 now Mail quits all the time
