Cracked Bezel MacBook Air M2

I got a similar crack on mine. Used it all morning and closed it during afternoon, opened a couple hours later to see it was cracked. I always open and close it gently holding the center or both the corners. How much did they charge to change the screen?

This is totally a design flaw. It happened to me right after warranty. Not quite sure if I want to bother replacing it. What’s the point if it’s just going to happen again. I am so careful with my computers. I’ve never had this problem with any other laptop before. I am pretty much done with apple products after this. I feel like their quality has been going down since 2013.

STAY AWAY from M2 MacBook.

Apple refused to take care of self-destructing screen bezel today, appleCare+ didn’t help. After 2 hours wasted, $99 repair is all I could get.

Same, with my wife's brand new M2 that been used for less that 1 month.

$1000 is too much!!!

that is what they estimated.

but the problem is not with the price but with the design and material (or both). And the fact that even refused to test it or consider this as a problem of the model. They have PROTOCOL. If the screen is broken, you must pay.

I went to the Apple Store today, they exchanged the part for the warranty. What made me sadder was the technician telling me that dust could have caused this, he even told me to clean the computer every time it was going to close. Here is the maintenance report.

I had this happen sometime in the last few weeks. I thought it was a smudge or crumb on the screen, but realized it was the metallic / glass bezel at the bottom of the screen. I've got an appointment w/ Apple tomorrow, but I suspect its gonna be $99 AppleCare+ deductible.

An identical thing happened to mine and I am super careful. This is crazy. I had my MacBook Air from 2020 for 3 years and it never had this issue. My M2 is only 1.5 months old and the bezel is already cracked? This is nuts! Can't Apple be held responsible? This makes me so sad :(

Is this really going to cost $400? for a brand new machine that is used gently daily??? There has to be a design flaw.

It is exactly what mine looks like too. What did you guys end up doing about it? Did it cost $400 to repair. Apple should be held responsible. This is nuts.

The same issue happened to me. I bought the Air M2 (Midnight) in August 2022 and in December 2022 it showed the first crack and I replaced it a few days later free of charge. Everything seemed fine until last week when I noticed the crack reappearing on my display, took it to apple and they are doing another free replacement however now I don’t have my daily driver laptop for 7 days. Honestly this shows it is a design fault

I have the same problem too. I don't remember anything happening to make this crack on the bezel. I have always been super careful and it's been just one month. This is extremely frustrating.

After 4 month of usage. And exactly at the point where the screen is closing. Apple just told to pay $99.99 (I have AppleCare+) because too much power was applied to laptop when I was closing it . Despite of the fact that it is worn off from another side.

same I was sitting in class and just noticed, thought it was a strand of hair at first

Same thing happened to mine. I'm so frustrated ;(

**** today 11 04 I opened it up to the SAME EXACT crack. WTF.

The antagonizing about shutting the lid is a non sequester because the other 133 square inches of screen doesn't seem to be a problem