Cracked Bezel MacBook Air M2

I'm not too sure how it has happened but a crack has formed on the metallic bezel at the bottom of my MacBook screen. It is localised to a single point and almost looks like it may have been caused by the hinge itself. There has definitely never been any debris close enough to the laptop to cause this type of damage, unless a bit of dirt or cat hair managed to cause the bezel to break (which seems unlikely, unless the apple screen it just very weak).


Has anyone experienced something like this?

MacBook Air, macOS 13.2

Posted on Mar 29, 2023 4:18 AM

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Posted on Apr 11, 2023 6:07 PM

I went to the Apple Store today, they exchanged the part for the warranty. What made me sadder was the technician telling me that dust could have caused this, he even told me to clean the computer every time it was going to close. Here is the maintenance report.

43 replies

Nov 2, 2023 12:51 AM in response to Bethy_123

An identical thing happened to mine and I am super careful. This is crazy. I had my MacBook Air from 2020 for 3 years and it never had this issue. My M2 is only 1.5 months old and the bezel is already cracked? This is nuts! Can't Apple be held responsible? This makes me so sad :(


Is this really going to cost $400? for a brand new machine that is used gently daily??? There has to be a design flaw.

Jan 31, 2024 6:09 PM in response to Bethy_123

This is totally a design flaw. It happened to me right after warranty. Not quite sure if I want to bother replacing it. What’s the point if it’s just going to happen again. I am so careful with my computers. I’ve never had this problem with any other laptop before. I am pretty much done with apple products after this. I feel like their quality has been going down since 2013.

Mar 6, 2024 9:34 AM in response to d1nob0t

What?! That's crazy! After Apple refused to fix my cracked bezel on my MBA M1, they literally talked me into adding AppleCare+ to my new MBP 14" M1 saying it would now be protected!! If if happens again & they don't cover it I will be one of those VERY loud people disrupting the Apple store until they agree to honor what they told me.

WTF is happening with Apple these days?? I used to recommend Apple to everyone specifically because of how well they looked after me and stood by their products.

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Cracked Bezel MacBook Air M2

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