Cracked Bezel MacBook Air M2

I have the same kind of crack and it has caused my entire screen to go permanently grey, even if I hold control+option+command+power button it only goes black for a few seconds before coming back on grey, it has cracked before and the cost to repair it was about $400. I ended up getting a new computer because the other one was old anyway but after just a few months It’s broken again. This is really infuriating and I’m going to try to get as much money back as I can for this laptop and get a different computer, not using Macs anymore, this is stupid.

Just happened to me with my M2 Macbook Air (Model # A2681) less than 3 months after purchase. Closed the screen, reopened it and found a huge screen bezel crack by the left-side hinge. I am not sure if it happened from pressure being applied to the screen while closing it or the hinge itself is defective. I never used any screen cover or keyboard cover accessories. Also Apple offers no way of replacing the bezel piece only so they have to order a whole new screen to repair this.

Exact same thing happened to my 13” M2 MacBook Air. Took it to Apple today and they are replacing screen and assembly under warranty. The tech said it was a fairly common issue that plagues all MacBooks. He advised me to always clean the dust on the keyboard before closing it.

i dont know if they are really reading the comments(

but it was an awful situation, that the chief manager of Apple Care in Mission Viejo, Ca was explaining me that i should close the screen very very slow and the only reason of the crack is the amount of strength that i applied to the laptop

I think you'll find it to be plastic.

There are a very few post here about that subject, you can search and find them.

Generalization: The logical fallacy that says if it happens to me it happens to all.

Just because yours broke doesn't make it a common occurrence and Apple may have decided it was owner caused.

A quick internet search reveals this to be a very widespread issue and Im shocked Apple isnt offering a free or at least cheap ($50 or under) fix for people. They offer a $650 screen replacement which is not only an absurd repair price, its also near the cost of a brand new M1 Air and furthermore, the new screen's bezel will crack every bit as quickly as the original does because it isnt any thicker or stronger per my research on this.

Way to leave your customers without any viable solution for a substandard engineered part, Apple.

Totally agree. Mine cracked about 3 months after buying it. If I had known this was a common issue I would have never bought this laptop. Why spend that much of it happens commonly. I keep my MacBook clean and have never had anything on my screen or around the hing to cause something like this.

What?! That's crazy! After Apple refused to fix my cracked bezel on my MBA M1, they literally talked me into adding AppleCare+ to my new MBP 14" M1 saying it would now be protected!! If if happens again & they don't cover it I will be one of those VERY loud people disrupting the Apple store until they agree to honor what they told me.

WTF is happening with Apple these days?? I used to recommend Apple to everyone specifically because of how well they looked after me and stood by their products.

Update:

got the MacBook back but somehow apple erased all of my data on the laptop. I noticed this because when I opened the laptop to check if it works it was on the recovery page asking me to reinstall MacOS. That added 2 hours to an already busy day to fix up my laptop since I had school the next day! At least I am getting 3 years of warranty and Apple said if the displays bezel does break again then they will begin looking at other options apart from repair, indirectly meaning replacement.

Hi, a similar hairline crack appeared on my bezel as well. What's the solution here? It seems like some have had success in getting the replacement under warranty, whilst others have been quoted upwards of $1000 for repair.

Mine also happened with 2 months of use, Apple changed the screen. The new piece presented the same problem in less than a month