iPhone stopped charging while on FaceTime and hasn’t charged since

My iPhone supported a charge before I went to bed but later died later on in the night still plugged in but while I was on FaceTime. Since then it will not turn back on even when it is charged in. What could this be? Didn’t have any issues before.

iPhone 12

Posted on Mar 29, 2023 7:02 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2023 3:19 PM

Hi z_storz,


If your iPhone isn't turning on, it may not be charging correctly.


Try taking the steps here if your iPhone isn't turning on:

If your iPhone won't turn on or is frozen



1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Let us know if you're able to get your iPhone started by testing other chargers or forcing a restart.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Apr 1, 2023 3:19 PM in response to z_storz

Hi z_storz,


If your iPhone isn't turning on, it may not be charging correctly.


Try taking the steps here if your iPhone isn't turning on:

If your iPhone won't turn on or is frozen



1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn't turn on, contact Apple Support.


Let us know if you're able to get your iPhone started by testing other chargers or forcing a restart.


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone stopped charging while on FaceTime and hasn’t charged since

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.