Apple Event: May 7th at 7 am PT

White Screen on iPhone 13 Pro Max

good evening, I have an iphone 13 pro max which suddenly gets a white screen and when I use it it doesn't fall or gets exposed to water, I go to the Apple service center but I have to pay a service fee, what is the solution for what happened to me?


[Re-Titled by Moderator]

Posted on Mar 29, 2023 7:14 AM

Reply
Question marked as Best reply

Posted on Nov 10, 2023 5:47 PM

Ive got my 2nd unit of 13 Pro Max, and got the same issue. Apple should be sued on this.

10 replies

May 6, 2023 11:41 PM in response to kannan-subramanian

I faced the same issue , apple saying screen need to be replaced , I got a CS exception approval , payed diagnosis fees , now they saying my phone is tampered , when they ran diagnosis they said everything good and gave exception for screen replacement , now they have tampered and not ready to repair my phone 13 pro max

White Screen on iPhone 13 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.