Frequent 404 error on iphone when moving between pages on a website

i keep encountering errors when i’m trying to purchase things or just clicking on a page within a website i’m on. At first i thought it was an individual website issue- but it is clearly my phone.


have security setting changed recently? Or is this an overall software glitch? Does anyone know?

iPhone 11 Pro

Posted on Mar 29, 2023 7:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2023 3:43 PM

Hi Rubanonny,


Thanks for posting in Apple Support Communities.


We understand you're getting various errors. Error 404 means a request was sent to the web server, but the browser can't load the web page. If you notice this with one specific website, it would be best to reach out to the web developer. If this occurs with multiple websites while using safari, there are a few things you can do to address the behavior.


Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
* Restart your iPhone 
* Restart your iPad 
* Restart your iPod touch

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript
Turn on JavaScript if it's not already on.
1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

You can find these steps in If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support.


Provide additional details on what happens in the App Store and the errors you encounter in order to address that.


Regards.


Similar questions

1 reply
Question marked as Top-ranking reply

Apr 1, 2023 3:43 PM in response to Rubanonny

Hi Rubanonny,


Thanks for posting in Apple Support Communities.


We understand you're getting various errors. Error 404 means a request was sent to the web server, but the browser can't load the web page. If you notice this with one specific website, it would be best to reach out to the web developer. If this occurs with multiple websites while using safari, there are a few things you can do to address the behavior.


Connect to a different network
Try to load a website, like www.apple.com, using cellular data. If you don't have cellular data, connect to a different Wi-Fi network and then load the website.
If you're using a VPN (Virtual Private Network), check your VPN settings. If you have a VPN turned on, some apps or websites might block content from loading.

Restart your device
Turn off your device and turn it on again.
* Restart your iPhone 
* Restart your iPad 
* Restart your iPod touch

Clear website data
You can clear website data occasionally to improve Safari performance.
1. Go to Settings > Safari.
2. Tap Clear History and Website Data.
3. Tap Clear History and Data to confirm.

Turn on JavaScript
Turn on JavaScript if it's not already on.
1. Go to Settings > Safari > Advanced.
2. Find the JavaScript feature.
3. Tap the button to turn on JavaScript.

You can find these steps in If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support.


Provide additional details on what happens in the App Store and the errors you encounter in order to address that.


Regards.


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Frequent 404 error on iphone when moving between pages on a website

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