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adrianne20 Author

Level 1

4 points

My phone updated the latest software and it won’t turn on

My iPhone 14 pro max won’t turn on after it updated the latest software. What can I do before going to an apple store?

iPhone 14 Pro Max, iOS 16

Posted on Mar 29, 2023 10:31 AM

Top-ranking reply

bryanr14

Community Specialist

Posted on Apr 1, 2023 6:31 PM

Hello adrianne20,

Thank you for reaching out in Apple Support Communities. For an iPhone that is not powering on, we recommend to perform a force restart. This is a step that can help to turn on your iPhone. Here's how:

Force restart iPhone

If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.

1. Press and quickly release the volume up button.

2. Press and quickly release the volume down button.

3. Press and hold the side button.

4. When the Apple logo appears, release the side button.

These steps are outlined in this article and can help: Force restart iPhone

Kind regards.

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My phone updated the latest software and it won’t turn on

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