How to remove message of non apple parts

How to quickly remove iPhone 12 non-Apple parts message

iPhone 12 Pro

Posted on Mar 29, 2023 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2023 7:34 AM

Hi Jlim9,


You started from a great resource: iPhone parts and service history - Apple Support

Regarding the alert, and as mentioned in the article and quoted below:


"An Unknown Part  message appears if the part installation is incomplete or if the part:

 

  • Was replaced with a nongenuine part
  • Was already used or installed in another iPhone
  • Isn't functioning as expected"



There isn't a way to remove or dismiss the message. However you can reach out to Apple Support directly if you'd like your options for having the hardware checked by a certified technician who use genuine Apple parts.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.

2 replies
Question marked as Top-ranking reply

Apr 2, 2023 7:34 AM in response to Jlim9

Hi Jlim9,


You started from a great resource: iPhone parts and service history - Apple Support

Regarding the alert, and as mentioned in the article and quoted below:


"An Unknown Part  message appears if the part installation is incomplete or if the part:

 

  • Was replaced with a nongenuine part
  • Was already used or installed in another iPhone
  • Isn't functioning as expected"



There isn't a way to remove or dismiss the message. However you can reach out to Apple Support directly if you'd like your options for having the hardware checked by a certified technician who use genuine Apple parts.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.

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How to remove message of non apple parts

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