What’s wrong with my phone
What happened with my phone
it’s not working
iPhone XR, iOS 13
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What happened with my phone
it’s not working
iPhone XR, iOS 13
If you're referring to your Face ID and if you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, and if the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
If you meant something different, please post back her with relevant information.
Regards
Giulio
If you're referring to your Face ID and if you're sure that nothing (cover, screen protector, dirt) interferes with your front camera, and if the issue persists (after performing the steps provided in the support article that led you here), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
If you meant something different, please post back her with relevant information.
Regards
Giulio
What’s wrong with my phone