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Previously Used IPADs

I have several Ipads that were used by previous employees but don't have access to their Apple IDs. Is there a way to wipe them clean? If not can I donate them to Apple?

Posted on Mar 29, 2023 11:31 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2023 11:39 AM

If you were not using a management system to lock them down and you don’t have the Apple ID credentials that were used on them, the only option you have would be to contact Apple and provide the original proof of purchase for the devices to have the activation lock removed.


If you no longer have that, Apple will be happy to recycle them at no charge, but there is no way to bypass the activation lock.

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Question marked as Top-ranking reply

Mar 29, 2023 11:39 AM in response to Tmckay999

If you were not using a management system to lock them down and you don’t have the Apple ID credentials that were used on them, the only option you have would be to contact Apple and provide the original proof of purchase for the devices to have the activation lock removed.


If you no longer have that, Apple will be happy to recycle them at no charge, but there is no way to bypass the activation lock.

Previously Used IPADs

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