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Cannot fix printer's "encryption credentials expired" error

I've been trying to get my macbook (which is updated to Monterey 12.6) to print to my Dell MFP e525w printer for months now. I'll admit laziness in finally getting this sorted - I go through the troubleshooting steps, they don't work, I decide I don't have time for this and just print it from my PC or my (Android sry) phone, which have

absolutely no issues printing to the same printer.


I have followed all of the standard troubleshooting steps many, many times:


  • Removing the printer on the printers & scanners screen, and adding it anew
  • Resetting the printer settings on the printers & scanners screen, and adding it anew
  • Restarting the router, printer, etc
  • Removing the Dell printer driver and installing it fresh from the Dell site
  • Yelling at it


Trying to finally get to the bottom of it, as I would really like to print.

Thank you!

MacBook Air 13″, macOS 12.6

Posted on Mar 29, 2023 1:13 PM

Reply
1 reply

Apr 2, 2023 10:49 AM in response to gillivanilli

Hey there gillivanilli,


We understand you're having trouble printing from your MacBook and see an error related to expired encryption credentials. We'd be happy to help you troubleshoot.


Since it's related to an expired encryption, check to see if deleting the certificate for your printer helps. You may have to search by your printer name or printer model:

Delete a keychain in Keychain Access on Mac - Apple Support


Kind regards.

Cannot fix printer's "encryption credentials expired" error

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