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Apple watch heart rate not being tracked

I was doing a bike race the other day and i started and paused my workout before the race started and once the race started i resumed my workout but i didn't get any heart rate data. i tried opening the heart rate app and it just couldn't record the heart rate. Then the other day i did another ride and it was fine with the heart rate tracking and stopped when it was paused but on my way home the heart rate data stopped being tracked i attached images to show whats happening. It's like the heart rate data is fine then just stops. For reference i am using a Apple Watch Series 8 which i have had since 25th december 2022 and it has been happening for about 2-3 months the heart rate data issue every now and then

Apple Watch Series 8, watchOS 9

Posted on Mar 29, 2023 4:37 PM

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1 reply

Mar 30, 2023 2:25 PM in response to AppletheGOAT

See the 'For best results' section in:

Monitor your heart rate with Apple Watch - Apple Support


Although it may also be a hardware problem with the sensors as described in the 'How Apple Watch measures your heart rate' section of the same article. If so, your best option may be to make an appointment at the Genius Bar in an Apple Store near you and let them look at it. If that is not possible, use the online Apple Support option. Either way:

Genius Bar Reservation and Apple Support Options - Apple

They have advanced diagnostics that may be able to help isolate the problem.



Apple watch heart rate not being tracked

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