MacBook Air will not turn on

Mid 2017 MacBook Air. Working fine then all of a sudden it won’t turn on. Plugged in charger light is green. If I hold the power down for a few seconds the green light on the charger connector will turn off, blink a couple times and then come back on staying green. I’ve tried the SMC reset.

Posted on Mar 30, 2023 5:03 AM

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5 replies

Apr 3, 2023 12:30 AM in response to Gvalen

If your MacBook Air won't turn on, despite being connected to a power source, and you have already tried resetting the SMC (System Management Controller), here are a few other troubleshooting steps you can try:

 

1. Check the MagSafe connector: Ensure that the MagSafe connector is plugged in properly and that there is no debris or dirt preventing it from making a proper connection. Also, check the MagSafe cable for any signs of damage, such as frayed wires or exposed metal.

 

2. Try a different power source: Plug your MacBook Air into a different power source, such as a different power outlet or a different charger, to rule out any issues with the power source itself.

 

3. Perform a power cycle: Disconnect the MagSafe connector, hold down the power button for 10 seconds, then release the button and reconnect the MagSafe connector. Then, try to power on the MacBook Air again.

 

4. Check for signs of life: Look for any signs of life when you press the power button, such as the sound of the fans or the light on the keyboard. If you hear or see anything, it could indicate a problem with the display or the internal components of the MacBook Air.

 

If none of these steps work, you may need to take your MacBook Air to an Apple Store or an authorized repair center for further diagnostics and repairs.

Apr 2, 2023 2:35 PM in response to Gvalen

Greetings Gvalen,


It sounds like your Mac will power on, but has a blank screen. The following steps may help resolve the issue:


"Intel processor

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo or other image." If your Mac starts up to a blank screen


Be sure to visit the link for additional steps to try.


We hope this helps!


Sincerely.

Apr 3, 2023 5:47 PM in response to Gvalen

Good afternoon Gvalen,


Based on the troubleshooting you have already tried, it might be helpful for you to speak directly with Apple about your MacBook Air.


They'll be in the best position to investigate this further.  Click the link below, choose the phone number for your region (or the closest one to it) from the list, and call when it is convenient. 


Contact Apple for support and service - Apple Support


Take care.




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MacBook Air will not turn on

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