stuttering audio macbookpro m1pro 14

Audio is freezing generating a 1 second gap once in a while in all apps that reproduce media with audio

even a voice message stutters sometimes.

MacBook Pro 14″, macOS 13.2

Posted on Mar 30, 2023 7:31 AM

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Question marked as Top-ranking reply

Posted on Apr 2, 2023 3:32 PM

Hi RafaelRZ,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your MacBook Pro? Shut down or restart your Mac - Apple Support

Are you using the built-in speakers?


In the meantime, please update to macOS 13.3 .

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

Back up your Mac with Time Machine - Apple Support

Update macOS on Mac - Apple Support


Next, please check if the issue persists while on safe mode. 

Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

How to use safe mode on your Mac - Apple Support


If the issue persists,  please test if the issue happens on a newly created user account. 

  1. "On your Mac, choose Apple menu > System Settings, then click Users & Groups  in the sidebar. (You may need to scroll down.)
  2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
  3. Click the New Account pop-up menu, then choose a type of user.
  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
  5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
  6. Click Create User."


You can use the article below as a reference.

Add a user or group on Mac - Apple Support




Take care!






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1 reply
Question marked as Top-ranking reply

Apr 2, 2023 3:32 PM in response to RafaelRZ

Hi RafaelRZ,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your MacBook Pro? Shut down or restart your Mac - Apple Support

Are you using the built-in speakers?


In the meantime, please update to macOS 13.3 .

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

Back up your Mac with Time Machine - Apple Support

Update macOS on Mac - Apple Support


Next, please check if the issue persists while on safe mode. 

Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

How to use safe mode on your Mac - Apple Support


If the issue persists,  please test if the issue happens on a newly created user account. 

  1. "On your Mac, choose Apple menu > System Settings, then click Users & Groups  in the sidebar. (You may need to scroll down.)
  2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
  3. Click the New Account pop-up menu, then choose a type of user.
  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
  5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
  6. Click Create User."


You can use the article below as a reference.

Add a user or group on Mac - Apple Support




Take care!






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stuttering audio macbookpro m1pro 14

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