Ipod square nano (6th gen)

I have an old iPod nano 6th gen - as in the touchscreen ones in the shape of a square. It used to be connected to my mother's account and on the top it shows "hername's iPod" but now I want to change it to be mine. How do I reset the entire iPod? when I connect it to my laptop with the USB adapter my windows laptop does not recognise it as a device and it does not show up in iTunes as a device near the music box. Do I need to manually remove the iPod from her account? what do I do if I don't know how to add songs to it. Please help.

iPod nano

Posted on Mar 30, 2023 7:45 AM

Reply
1 reply

Apr 2, 2023 3:54 PM in response to arshia2007

Hi arshia2007,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Have you had the chance to restart both the iPod nano and your computer?
  2. Have you had the chance to try a different cable to connect your iPod nano to your computer?


If you answer yes to both questions, please check if your computer and iTunes are both up to date.

Since we do not have any information about your computer, we'd like to share some articles that may help with this step.

Update macOS on Mac - Apple Support

Windows Update: FAQ - Microsoft Support

Update to the latest version of iTunes for Windows 10 - Apple Support




Take care!



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Ipod square nano (6th gen)

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