550 mail bounce error

Question

550 mail bounce error

been having lots of problems with emails. I tried to unsubscribe here and i get this Message not delivered

Message not delivered

There was a problem delivering your message to xxxx@xxxxxxx.shop. See the technical details below, or try resending in a few minutes.LEARN MOREThis link will take you to a third-party siteThe response from the remote server was:

550 5.1.1 209.85.210.54 is not allowed to send from <xxxxxx.com> per its SPF Record. Please inspect your SPF settings, and try again. IB508 <http://x.co/srbounce>

So i go and see a 55 error is

550 xxxx@coxxxxxxxple.com IP addresses are not allowed as a From: Address. Provide a valid From. IB502

Email messages can't be sent "from" an IP address.

Add a valid "from" address and try to send the email again.

I am sending from Apple Mail, though i use a VPN...

Can anyone elighten me about how to fix this?

iMac Pro (2017)

Posted on Mar 30, 2023 11:03 AM

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Answer 1

jmarse1

Community Specialist

Apr 3, 2023 7:34 AM in response to Chris Winkler1

Hi Chris Winkler1,

We'll be happy to help. To begin, if you haven't tried already, disable your VPN and see if it works properly afterwards. Since a VPN routes network traffic differently, this could be causing your issue. If you're using the standard VPN service on your Mac, this article will show how to use that: Change VPN settings on Mac - Apple Support

Aside from that, is this using an iCloud or other Apple email account? Or is this happening with a 3rd party email account? Let us know and we'll be glad to assist further.

Cheers.

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550 mail bounce error

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