You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

13.3 broke .pdf viewing in Evernote 7.1.2

Everything worked fine in 13.2 but I now get a "missing plug-in" when trying to view a note with a saved .pdf. This happens for both Preview-saved files as well as Acrobat-saved .pdf's.


Is there any way to download a missing plug-in for Ventura? I've read that people had issues in the beta trying to even print .pdf's so it seems like Apple changed something or deleted these plug-ins for Ventura 13.3.


I've tried re-installing, restarting in Safe Mode, etc. Nothing works. Any help would be greatly appreciated.

MacBook Pro (2021)

Posted on Mar 30, 2023 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 7:21 AM

I was using Evernote Legacy 7.14.1 for the longest time, and noticed the same thing occurring here after the Ventura 13.3 update.


From everything I was able to piece together, it appears that 13.3 changed something with the ability to preview the embedded PDF files - possibly the removal of Apple deprecated code (in Ventura) that the older versions of Evernote were still using somehow.


It unfortunately isn't a plug-in that can be downloaded, but moreso how older versions of Evernote were coded to use some legacy Apple plug-in to display the PDF contents inside the note.


The latest version of Evernote (10.55.2) does not have this problem - however, the ability to create private local notebooks was lost way back when (the main reason I continued to use Legacy). I had to subscribe just to migrate my old local notebooks into this latest version. (free version caps the data upload limit to about 60 MB per month - I used that up in less than 5 minutes...)


If you export each of your Evernote notebooks into a .enex archive (they will still retain the embedded PDF data), I've found that you can do one of the following:


Import into Apple Notes - pretty straightforward, but I've found that certain notes (with no rhyme or reason) will not display the PDF within the note. I have to double-click the embedded PDF which will open in Preview to view the document.


Import into Joplin - https://joplinapp.org/ - it's a free open-source note editor similar to Evernote, can import straight from .enex archives. The only drawback is should you decide to move back to another editor (Notes, Evernote), it's a little convoluted to export notes created here for these other programs to smoothly import.


Best advice - keep your .enex files backed up somewhere. Like me, you may need these again...


Similar questions

5 replies
Question marked as Top-ranking reply

Apr 7, 2023 7:21 AM in response to Jason Jordan1

I was using Evernote Legacy 7.14.1 for the longest time, and noticed the same thing occurring here after the Ventura 13.3 update.


From everything I was able to piece together, it appears that 13.3 changed something with the ability to preview the embedded PDF files - possibly the removal of Apple deprecated code (in Ventura) that the older versions of Evernote were still using somehow.


It unfortunately isn't a plug-in that can be downloaded, but moreso how older versions of Evernote were coded to use some legacy Apple plug-in to display the PDF contents inside the note.


The latest version of Evernote (10.55.2) does not have this problem - however, the ability to create private local notebooks was lost way back when (the main reason I continued to use Legacy). I had to subscribe just to migrate my old local notebooks into this latest version. (free version caps the data upload limit to about 60 MB per month - I used that up in less than 5 minutes...)


If you export each of your Evernote notebooks into a .enex archive (they will still retain the embedded PDF data), I've found that you can do one of the following:


Import into Apple Notes - pretty straightforward, but I've found that certain notes (with no rhyme or reason) will not display the PDF within the note. I have to double-click the embedded PDF which will open in Preview to view the document.


Import into Joplin - https://joplinapp.org/ - it's a free open-source note editor similar to Evernote, can import straight from .enex archives. The only drawback is should you decide to move back to another editor (Notes, Evernote), it's a little convoluted to export notes created here for these other programs to smoothly import.


Best advice - keep your .enex files backed up somewhere. Like me, you may need these again...


Apr 7, 2023 1:46 PM in response to Steve A.

Steve, thank you for your helpful, well thought-out answer. Like you, I'm running new Apple gear but prefer Legacy for the reasons you mentioned and others. I keep trying the v10 version but kept going back to Legacy for decent fonts, a better clipper, and tags at the top. I've been an Evernote user since 2010 and it's so frustrating they've decided to limit features and customization. I've posted this issue on the Evernote forum and one user noticed you can still see the pdf's when used in Presentation mode but that's hardly a working, long-term solution. I was really hoping a Ventura 13.3.1 might somehow restore the pdf functionality.

13.3 broke .pdf viewing in Evernote 7.1.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.