Received a replacement iphone 13, restore in progress for days. Won't connect to WiFi, can't turn cellular data off, can't erase content. Techs can't figure it out either. Need to at least erase content so I can get yet another phone. Help!
iPhone 13
Hey there BobF0810,
We understand you're having trouble with your replacement device and it's stuck restoring data without Wi-Fi. We'd be happy to provide information to help you address this.
If you're unable to restore to factory settings from your iPhone settings, use a computer to erase it:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Kind regards.
Hey there BobF0810,
We understand you're having trouble with your replacement device and it's stuck restoring data without Wi-Fi. We'd be happy to provide information to help you address this.
If you're unable to restore to factory settings from your iPhone settings, use a computer to erase it:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Kind regards.
Issues transferring data to new iPhone 13
