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Update apple tv remote

I have Apple TV & am getting a prompt to update the remote. However, it doesn’t allow me to select either yes or no. What am I doing wrong?

Posted on Mar 30, 2023 12:14 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2023 4:54 PM

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

What is your model remote?

Identify your Apple TV remote - Apple Support


If the firmware of an Apple TV Remote needs updating, then keep it connected and have the Apple TV box on but idle. Let it do its thing, while not doing other things. It would be without any further user interaction.


If the notification persists after a day, then contact Apple Support about it. Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 31, 2023 4:54 PM in response to SwtGrlyGrl

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

What is your model remote?

Identify your Apple TV remote - Apple Support


If the firmware of an Apple TV Remote needs updating, then keep it connected and have the Apple TV box on but idle. Let it do its thing, while not doing other things. It would be without any further user interaction.


If the notification persists after a day, then contact Apple Support about it. Contact Apple for support and service - Apple Support

Update apple tv remote

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