sound
what to do? there is a problem with sound while recording video and audio messages. you can hear extraneous sounds, the sound of fingers being inserted on the screen, etc.
iPhone 12, iOS 16
Question marked as
User profile for user:
Vilas_S
User level:
Community Specialist
Hello kasano9,
Thank you for using Apple Support Communities. It sounds like you're experiencing some microphone issues when recording video or audio messages. If so, we'd like to help out by sharing some steps that could help sort this issue out. Let's start off by reviewing the following resource and steps: If the microphones on your iPhone aren't working - Apple Support
Clear the microphones
1. Remove any screen protectors, films, or cases from your iPhone.
2. Clear any debris from the openings of your iPhone.
3. Install pending updates that might be available on your iPhone. This can usually help with unique issues, since updates include fixes. Just in case, this link can guide you through the update process: Update your iPhone or iPad - Apple Support
1.)Back up your device using iCloud or your computer.
2.)Plug your device into power and connect to the internet with Wi-Fi.
3.)Go to Settings > General, then tap Software Update.
4.) If you see more than one software update option available, choose the one that you want to install.
5.) Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
If these steps continue to occur, you might want to consider reaching out to Apple Support for additional help. They might have to evaluate your iPhone. Use this link to contact them: Get Support
Thank you for using Apple Support Communities. Take care.