I got my screen fixed and now FaceTime isn’t working

Good afternoon 1BiznessB,

Welcome to the Apple Support Communities!

We understand you recently had the screen on your iPhone 13 replaced, and now FaceTime isn't working.

When was this repair done? Was it done by an Apple Authorized Service Provider using genuine Apple parts?

The resource below provides some basic troubleshooting for FaceTime. If these steps do not resolve your issue, you may need to return to the repair facility to address this.

If you can't make or receive a FaceTime call on your iPhone or iPad

Take care.