"An update is required to use cellular data on this iPhone"

Question

"An update is required to use cellular data on this iPhone"

Hi, I have a refurbished iPhone 12 mini that runs on Vodafone Deutschland. I turned my phone off and back on again yesterday, 30 March 2023, and when I did it returned the above error message and I could not access cellular data:

Am coming here because I have already attempted:

Soft reset of the phone
Hard network setting reset
Manual update to iOS 16.4 via iTunes
Turning airplane mode off and on again
Re-inserting the SIM Card
Navigating to "Cellular" in settings, though all it tells me is that "an update is required to use cellular data on this iPhone" and I receive no other prompts after that

Am coming here in case there's any other at home remedies I can attempt.

Thank you!

iPhone 12 mini

Posted on Mar 30, 2023 8:13 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

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413,790 points

Mar 30, 2023 10:50 PM in response to Patrickswntn21

Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

Google FI which has APN to be entered manually as h2g2
MTN Ghana which provides APN pin to be updated manually as the internet
BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)

Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin

View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.

View and edit your Access Point Name (APN) on your iPhone ...

Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.

If you do see the option to enter APN then the only option is given below

Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..

How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

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"An update is required to use cellular data on this iPhone"

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