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User profile for user: Patrickswntn21
Patrickswntn21 Author
User level: Level 1
5 points

"An update is required to use cellular data on this iPhone"

Hi, I have a refurbished iPhone 12 mini that runs on Vodafone Deutschland. I turned my phone off and back on again yesterday, 30 March 2023, and when I did it returned the above error message and I could not access cellular data:


Am coming here because I have already attempted:


  1. Soft reset of the phone
  2. Hard network setting reset
  3. Manual update to iOS 16.4 via iTunes
  4. Turning airplane mode off and on again
  5. Re-inserting the SIM Card
  6. Navigating to "Cellular" in settings, though all it tells me is that "an update is required to use cellular data on this iPhone" and I receive no other prompts after that


Am coming here in case there's any other at home remedies I can attempt.


Thank you!

iPhone 12 mini

Posted on Mar 30, 2023 8:13 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,098 points

Posted on Mar 30, 2023 10:50 PM

Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana which provides APN pin to be updated manually as the internet
  • BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.


If you do see the option to enter APN then the only option is given below


Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,098 points

Mar 30, 2023 10:50 PM in response to Patrickswntn21

Few Carrier (Cellular Service Provider) does not provide Carrier Settings in full but they offer APN settings for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana which provides APN pin to be updated manually as the internet
  • BSNL in India which provides APN pin to be updated manually as bsnlnet (Watch teh GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...




Use the APN pin based on your carrier. Ask them (Your Carrrier) or search using any search engine.


If you do see the option to enter APN then the only option is given below


Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

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"An update is required to use cellular data on this iPhone"

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