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High data usage on Documents and sync

Hello, anyone can share any definitive solution for the issue of High data usage on Documents and sync ? My data plan is totally eaten by this problem, around 15Go a month. Thanks for any advice !

Posted on Mar 31, 2023 1:41 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2023 1:52 AM

If you're experiencing high data usage on the "Documents and Sync" feature on your iPhone, there could be a few different reasons why this is happening. Here are some possible solutions:


  1. Go to Settings > Mobile Data > Photos [Disable]
  2. Go to Settings > Mobile Data > Files [Disable]
  3. Go to Settings > Mobile Data > WhatsApp [Disable]
  4. Background App Refresh: The Documents and Sync feature may be using a lot of data because it's constantly syncing in the background. To reduce data usage, you can disable Background App Refresh for the app. To do this, go to Settings > General > Background App Refresh and turn off the switch for the app.
  5. Large Files: If you're syncing large files (such as high-resolution photos or videos) using Documents and Sync, this could be using a lot of data. You may want to consider syncing these files only when you're connected to Wi-Fi to reduce data usage.
  6. Disable Backup over Mobile Data: To do this, go to Settings > [Your Name] > iCloud > iCloud Backup > Backup Over Mobile Data > turn off the switch


By trying some of these solutions, you should be able to reduce data usage on the Documents and Sync feature on your iPhone.



2 replies
Question marked as Top-ranking reply

Mar 31, 2023 1:52 AM in response to njara

If you're experiencing high data usage on the "Documents and Sync" feature on your iPhone, there could be a few different reasons why this is happening. Here are some possible solutions:


  1. Go to Settings > Mobile Data > Photos [Disable]
  2. Go to Settings > Mobile Data > Files [Disable]
  3. Go to Settings > Mobile Data > WhatsApp [Disable]
  4. Background App Refresh: The Documents and Sync feature may be using a lot of data because it's constantly syncing in the background. To reduce data usage, you can disable Background App Refresh for the app. To do this, go to Settings > General > Background App Refresh and turn off the switch for the app.
  5. Large Files: If you're syncing large files (such as high-resolution photos or videos) using Documents and Sync, this could be using a lot of data. You may want to consider syncing these files only when you're connected to Wi-Fi to reduce data usage.
  6. Disable Backup over Mobile Data: To do this, go to Settings > [Your Name] > iCloud > iCloud Backup > Backup Over Mobile Data > turn off the switch


By trying some of these solutions, you should be able to reduce data usage on the Documents and Sync feature on your iPhone.



High data usage on Documents and sync

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