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Private relay is not forwarding e-mails to main account

Hello,


I tried many settings, turning off and back on my relay, tried turn off private relays etc. but can´t find any fix... I tried sending email to private relay adress and I didn´t received it. Is there any chance someone from support can check on this?


Have a nice day

Posted on Mar 31, 2023 6:23 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2023 12:26 AM

Hello,


Thanks for your answer. Yes I mean Hide my email function - I used Sign in with apple, that signed me with xxx@privateraly.appleid.com email adress. When I go through settings, I tried turning it off and back on and still I am not receiving any emails from that adress routed to my main account.


Best regards

3 replies
Question marked as Top-ranking reply

Apr 9, 2023 12:26 AM in response to ASTRO24

Hello,


Thanks for your answer. Yes I mean Hide my email function - I used Sign in with apple, that signed me with xxx@privateraly.appleid.com email adress. When I go through settings, I tried turning it off and back on and still I am not receiving any emails from that adress routed to my main account.


Best regards

Apr 4, 2023 9:07 AM in response to FiJa_here

Hi FiJa_here,


Thanks for posting in Apple Support Communities.


We understand you're not seeing your emails forwarded to your preferred email address.Private Relay encrypts your DNS records to keep network traffic private. You can read in-depth about this in About iCloud Private Relay - Apple Support.


Are you referring to Hide My Email? This is when a unique email address is created to mask your personal email address. Create unique, random email addresses with Hide My Email and iCloud+ - Apple Support shows how this works.


If you wish to work with Apple Support, you can contact them directly at Contact - Official Apple Support.



Regards.



Private relay is not forwarding e-mails to main account

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