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iPhone directly. to voicemail

why do my incoming calls on my iPhone 11 go to voicemail automatically?


Posted on Mar 31, 2023 2:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2023 2:18 PM

Hi dorald,


Are you still able to make calls? Knowing that will work out the best steps for you to take. This link covers some great steps If you can't make or receive calls on your iPhone.


If you're able to make calls, you may want to start by reviewing some settings that could be relevant. Check out the guidance below to see if it helps, particularly checking Focus and Do Not Disturb:


"Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
  4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
  5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through."


Checking those settings will help you to rule out some possible causes. If that doesn't help, or if you're unable to make calls as well, check out the link we posted above. That will walk you through a few other helpful steps related to updating your device and checking into your network.


Take care.

2 replies
Question marked as Top-ranking reply

Apr 4, 2023 2:18 PM in response to dorald

Hi dorald,


Are you still able to make calls? Knowing that will work out the best steps for you to take. This link covers some great steps If you can't make or receive calls on your iPhone.


If you're able to make calls, you may want to start by reviewing some settings that could be relevant. Check out the guidance below to see if it helps, particularly checking Focus and Do Not Disturb:


"Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
  4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
  5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through."


Checking those settings will help you to rule out some possible causes. If that doesn't help, or if you're unable to make calls as well, check out the link we posted above. That will walk you through a few other helpful steps related to updating your device and checking into your network.


Take care.

iPhone directly. to voicemail

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