Gray square in middle of my screen
There is a large gray square that shows up in the middle of my screen with random info that isn’t even correct.
How can I get rid of it?
iPhone 14
User profile for user:
bruno75
User level:
Community Specialist
Hey there PirateLady98,
We'd like help by learning more about what's happening, along with ruling out some general possible causes:
- In which app are you seeing this screen?
- What does the exact message show?
- What information in the message is incorrect?
- When did this start to show on your iPhone?
- Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
- Since you have a compatible iPhone model, the latest version is iOS 16.4. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.
- We also recommend making sure that all apps are up to date: How to manually update apps on your Apple device
Cheers!