Email retention
Has anyone else experienced a change to their deleted email retention time? I recently noticed that mine was defaulted to 1 week retention but I never set that. I’m suspecting that it happened after an update.
iPhone 12
Question marked as
User profile for user:
Neil22R
User level:
Community Specialist
Hello Nobot100,
Thanks for asking your question in Apple Support Communities. Let's check the following settings which can help:
"Decide how long to keep deleted emails
With some email clients, you can set how long deleted emails stay in the Trash mailbox.
- Go to Settings
> Mail, then tap Accounts. - Do one of the following:
- If you’re using an iCloud email account: Tap iCloud, tap iCloud again, tap iCloud Mail, then tap iCloud Mail Settings.
- If you’re using another email account: Tap your email provider, then tap your email account.
- Tap Advanced, then tap Remove.
- Select a time interval.
Note: Some email services might override your selection; for example, iCloud doesn’t keep deleted emails longer than 30 days, even if you select Never."
Delete and recover emails in Mail on iPhone - Apple Support
Cheers.