Apple Watch strap problem

Hello. my original rubber band from apple watch makes me allergic .. What can i do in this case ? where can i report it or replace the belt?

Apple Watch SE, watchOS 9

Posted on Apr 1, 2023 8:08 AM

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Question marked as Top-ranking reply

Posted on Apr 1, 2023 9:00 AM

There are some people who will be allergic to elastomers in silicone bands. If you've owned the band and watch less than 14 days, you can return the watch and band for refund and buy a different combination. If you've owned them longer than 14 days, you can contact Apple Support, but there's not likely much they'll offer other than to suggest you purchase a different band made of materials which you may not be allergic to.


On Amazon, you can find thousands of Apple Watch Bands made out of different materials, from nylon, to leather, to stainless, etc. Many won't cost you much money.


Here is how to contact Apple Support --> Contact Apple for support and service - Apple Support


4 replies
Question marked as Top-ranking reply

Apr 1, 2023 9:00 AM in response to dawid149

There are some people who will be allergic to elastomers in silicone bands. If you've owned the band and watch less than 14 days, you can return the watch and band for refund and buy a different combination. If you've owned them longer than 14 days, you can contact Apple Support, but there's not likely much they'll offer other than to suggest you purchase a different band made of materials which you may not be allergic to.


On Amazon, you can find thousands of Apple Watch Bands made out of different materials, from nylon, to leather, to stainless, etc. Many won't cost you much money.


Here is how to contact Apple Support --> Contact Apple for support and service - Apple Support


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Apple Watch strap problem

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