iPhone gets a message that says not a trusted computer
Periodically my wife’s fone will get a message that says not a trusted computer, however, she has never hooked it up to a computer.
[Re-Titled by Moderator]
If your wife's phone is getting a message that says "Not a trusted computer" even though it has never been connected to a computer, it is possible that someone else may be trying to connect the phone to a computer without your wife's knowledge.
To resolve this issue, you can take the following steps:
- Disconnect the phone from any external devices: Make sure the phone is not connected to any external devices, such as a computer or charger, and that all cables have been unplugged.
- Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will reset all of your iPhone's network settings to their default values, which may help prevent any unauthorized access to the phone.
- Check for any suspicious activity: Look through your wife's phone for any suspicious activity, such as unfamiliar apps or files. If you find anything suspicious, delete it immediately.
- Enable Two-Factor Authentication: Enable Two-Factor Authentication for your wife's Apple ID, which will add an extra layer of security to her account and make it more difficult for unauthorized access to occur.
- Contact Apple Support: If the issue persists contact Apple Support for further assistance.
It's important to take steps to protect your wife's phone and personal information from any potential unauthorized access.
If you feel an unauthorized person/app is remotely accessing, controlling, or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...
- Don't hand over an iPhone to kids or to a stranger without Enabling Guided Access
- Don't share Apple IDs
- Don't Jailbreak
- Don't share sensitive information pertaining to your device
- Don't give in to Phishing
- Don't plug in your device for charging your device in Airports, Public Transport, or public places, and trust the device. Beware of Juice Jacking. (Especially in India)
- Don't leave your iPhone unlocked and unattended in public places like offices, schools, malls, etc.
If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.