When I try to download an app that needs payment, when I put in my card details it comes up with this form has not been complete

When trying to download an app that requires payment, after I have put in the card details it says that the form is not completed- there seems to be no other place to fill in





Posted on Apr 1, 2023 9:59 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 2:23 PM

Hi Sunnyc3ntral,


A good first step is to ensure that the payment method you're attempting to add is supported in your region. The article Payment methods that you can use with your Apple ID outlines by country acceptable methods you can use.


Next, review the options at Add a payment method to your Apple ID and consider using a different method to add your payment method such as at the Apple ID website. Please also note that the billing address for the payment method must match the country or region that your Apple ID is presently configured for.


Should those steps not help, If your payment method is declined in the App Store or iTunes Store offers the following:


"If you still can't make a purchase


Regards.



1 reply
Question marked as Top-ranking reply

Apr 5, 2023 2:23 PM in response to Sunnyc3ntral

Hi Sunnyc3ntral,


A good first step is to ensure that the payment method you're attempting to add is supported in your region. The article Payment methods that you can use with your Apple ID outlines by country acceptable methods you can use.


Next, review the options at Add a payment method to your Apple ID and consider using a different method to add your payment method such as at the Apple ID website. Please also note that the billing address for the payment method must match the country or region that your Apple ID is presently configured for.


Should those steps not help, If your payment method is declined in the App Store or iTunes Store offers the following:


"If you still can't make a purchase


Regards.



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When I try to download an app that needs payment, when I put in my card details it comes up with this form has not been complete

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