I forgot my security questions and I want to reset it but apple says "Cannot Reset Security Questions We don’t have sufficient information to reset your security questions."

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I forgot my security questions and I want to reset it but apple says "Cannot Reset Security Questions We don’t have sufficient information to reset your security questions."

Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions.

Can anyone here help me to reset my security questions ? My old iphone was an Iphone 4s and it doesnt. But now im having Iphone 11 pro and trying to login my old Icloud but it cant.

iPhone 4s, iOS 9

Posted on Apr 2, 2023 3:59 AM

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Answer 1

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Niel

Community+ 2026

Level 10

751,747 points

Apr 2, 2023 6:12 AM in response to Basically52k

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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I forgot my security questions and I want to reset it but apple says "Cannot Reset Security Questions We don’t have sufficient information to reset your security questions."

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