Comcast email
Since Comcast changed to Xfinity I haven’t been able to get my e
mail on my iPad unless I go through the Xfinity website. Is anything be
ing done to correct this?
iPad Pro (4th generation)
Question marked as
User profile for user:
Bill_T1
User level:
Community Specialist
Hi Kenkurc,
It's possible that the settings needed to access your account have changed and need to be updated or reconfigured in the Mail app on your iPad.
The site Mail - Official Apple Support offers a tool to try to look up common email settings and processes for configuring email accounts, but ultimately your email provider would be responsible for supplying you the correct details needed to access the account.
The Xfinitiy page How To Set Up Your Comcast Email Address With an Email Program covers instructions and settings as well as this piece of relevant information if you have a Comcast.net address:
"First, you'll have to allow access to third-party programs in the Xfinity Email website, or you may get an error message when you try to set up your Comcast.net email."
Regards.