How to gain access to deceased user of iCloud account?
My Mom died, and I want to remove any of her iCloud docs or info and eventually shut down her email. But her phone has already been turned off. How do I get access to her account?
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Soosie_J215
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Community Specialist
Hello MadSickDog,
We send our condolences to you and your family for the loss of your mother. We have guidance for you to gain access to her account and data to help in some small way. Start with our resource here: How to request access to a deceased family member's Apple account - Apple Support
If you have any questions about this process or how you need to best proceed, you can reach out directly to our support teams here: Get Support - Apple
You can also find our phone number for your region at this link: Contact Apple for support and service - Apple Support
All our best.