You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New Safari Issue Rendering Images (April 2023)

Either Safari or MacOS has had a recent update that causes images to sporadically fail to render .

See examples.


Regular render.


Periodic problems like this.



There is a difference between rendering the same page in a 'Private Window' and regular.


The rendering image also appears to be mostly the still images that are presented for video content.

It has happened with just regular news images (not video) as well, but more frequently for video link stills.


Updating software and rebooting does not repair the issue.


Did not have this issue prior to March 2023 as far as I can recall.

Network is good. Video renders ok. It's just still images on news web pages, sometimes Netflix, Prime, BBC, Wall Street Journal, etc.. Not specific to any one service provider as far as I can tell.

Posted on Apr 2, 2023 10:30 AM

Reply

Similar questions

49 replies

Jul 30, 2023 6:35 AM in response to piousoiresajgh

Guy's, this is what you need to do, go to system preferences>displays and select "Default for Display".


Then, empty safari browser cache completely (if you have developer menu you can select empty cache) or even do the shortcut Comand+Option+E, link for emptying cache: https://www.avg.com/en/signal/how-to-clear-cache-on-mac.


You should also then go to safari>preferences>privacy and then check "block all cookies". Finally "Quit Safari" and then reboot your Mac. On Mac starts up, open safari>preferences>privacy and then "UNCHECK" block all cookies. Now test run your safari on Washington post or Reuters.


Make sure you turn "lazy image" setting etc to default. THE PROBLEM IS MAINLY B'COS YOU HAVE NOT SELECTED DEFAULT DISPLAY SETTINGS!!!

Aug 23, 2023 1:10 AM in response to IdrisSeabright

Some of us at least have let them know our concerns - in great detail - and still no solutions. My personal hunch is some connection to the Intel machines as I see little comment from Apple Silicon users. Alternatively, it's GPU related as the distortion of images is reminiscent of such problems in the past.


Someone, somewhere has just kicked the can down the road which is very disappointing.

Aug 29, 2023 12:26 AM in response to piousoiresajgh

It would be disappointing if this isn't resolved. The last point update of a MacOS version is usually solid. If Big Sur ends with 11.7.9 and this graphics issue in Safari is not resolved, that would mean lots of old Intel Macs will run the web with this issue popping up. I already have problems with this point update running hot on my MacBook Air when running YouTube. Many versions back, Big Sur was better and ran pretty cool.

Sep 21, 2023 8:34 PM in response to piousoiresajgh

I was hoping todays Monterey update to 12.7 and safari update to 16.6.1 would finally resolve the issues. But no, absolutely nothing has changed. I wonder if folks with an "apple chip M1/M2" MacBook running MacOS Ventura have the same problems. I have a feeling this is localized to MacBooks with intel chips, that can only run MacOS Monterey. If any M1/M2 chip users with MacOS Ventura, have the same problem kindly let us know.

Oct 1, 2023 5:22 AM in response to AAPL3K

Guys I am super happy to say that this issue might have finally been resolved with safari 17.0, I have tried Reuters, NY times, Costco websites multiple times and the issue has not surface. I am so pleased that now I can continue using my beloved mid 2015 MBP 15 inch, hopefully for another 5 years or more from now. The last of the great MBP's that Steve Jobs designed, that carried on even after his death

New Safari Issue Rendering Images (April 2023)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.