New Safari Issue Rendering Images (April 2023)

Either Safari or MacOS has had a recent update that causes images to sporadically fail to render .

See examples.


Regular render.


Periodic problems like this.



There is a difference between rendering the same page in a 'Private Window' and regular.


The rendering image also appears to be mostly the still images that are presented for video content.

It has happened with just regular news images (not video) as well, but more frequently for video link stills.


Updating software and rebooting does not repair the issue.


Did not have this issue prior to March 2023 as far as I can recall.

Network is good. Video renders ok. It's just still images on news web pages, sometimes Netflix, Prime, BBC, Wall Street Journal, etc.. Not specific to any one service provider as far as I can tell.

Posted on Apr 2, 2023 10:30 AM

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Question marked as Top-ranking reply

Posted on Aug 19, 2023 8:48 AM

Last week I upgraded my MBP from MacOS Monterey 12.6.7 to MacOS Ventura 13.5. So far, it seems to have fixed the problem. I wasn't able to reproduce the image problem with the same websites.


Still, I think Apple needs to fix this problem for other MacOS versions. Keep sending them feedback:

Feedback - Safari - Apple


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Safari v16.6 (18615.3.12.11.2)

MacOS Ventura 13.5 (22G74)

MBP 16” 2021

M1 Pro


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49 replies
Question marked as Top-ranking reply

Aug 19, 2023 8:48 AM in response to IdrisSeabright

Last week I upgraded my MBP from MacOS Monterey 12.6.7 to MacOS Ventura 13.5. So far, it seems to have fixed the problem. I wasn't able to reproduce the image problem with the same websites.


Still, I think Apple needs to fix this problem for other MacOS versions. Keep sending them feedback:

Feedback - Safari - Apple


----


Safari v16.6 (18615.3.12.11.2)

MacOS Ventura 13.5 (22G74)

MBP 16” 2021

M1 Pro


May 30, 2023 9:57 PM in response to piousoiresajgh

What worked for me (in the end of this annoying problem):


  1. Click on Apple Logo () From Top Mac Menu > System Preferences
  2. Next, Click on Network > Select WiFi from Side panel
  3. Now, the Last Bottom Right corner button is for Advanced settings
  4. Switch to DNS Tab, and Add Google DNS, By Click on the “+” icon
  5. Enter Google IP (8.8.8.8 (&) 8.8.4.4) and Click on Ok to Save


When this solves the problem, let me know 👍

Apr 5, 2023 6:38 PM in response to piousoiresajgh

Thanks for posting in the Apple Support Communities piousoiresajgh,


You've completed some good steps to troubleshoot and isolate the issue you're facing with images loading in Safari.


Next, we recommend ruling out extensions:


If you installed any Safari extensions, turn extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then deselect each extension to turn it off. Learn more about Safari extensions.
If you find that an extension is causing the issue, make sure that the extension is up to date.

If Safari doesn't open a page or work as expected on your Mac


We hope this helps!

Oct 1, 2023 5:22 AM in response to AAPL3K

Guys I am super happy to say that this issue might have finally been resolved with safari 17.0, I have tried Reuters, NY times, Costco websites multiple times and the issue has not surface. I am so pleased that now I can continue using my beloved mid 2015 MBP 15 inch, hopefully for another 5 years or more from now. The last of the great MBP's that Steve Jobs designed, that carried on even after his death

Aug 30, 2023 8:54 AM in response to piousoiresajgh

It seems like you're experiencing some frustrating issues with image rendering on Safari or MacOS after a recent update. Based on the examples you've provided, it's clear that the rendering of images has become sporadic, with occasional failures and differences in behavior between regular and private browsing modes.

You've also noted that this rendering problem is more prominent for still images that are presented as video content thumbnails. While it's occurred with regular news images as well, it's more frequent with video link stills from platforms like Netflix, Prime, BBC, Wall Street Journal, and others. It's interesting that updating the software and rebooting the system hasn't resolved the issue, and you're certain that your network connection is stable since video content renders without problems.

The timeline you've provided, indicating that the issue began around March 2023, suggests that it might be related to the software update around that time. Given that the problem appears to be tied to image rendering in a specific context, it's possible that the update introduced a compatibility or configuration issue that's affecting the rendering of certain types of cursed spider images on web pages and within these specific services.

To address this problem, I'd recommend the following steps:

  1. Check for Further Updates: Sometimes, software updates are released to address issues that users are facing. Check for any additional updates for Safari, MacOS, and your system's drivers that might help resolve the rendering problem.
  2. Clear Cache and Cookies: Cached data and cookies can sometimes interfere with proper rendering. Clearing them might help improve the situation.
  3. Extensions and Plugins: If you're using any browser extensions or plugins, they could potentially be causing conflicts with the rendering process. Try disabling them one by one to see if the issue improves.
  4. Browser Settings: Review Safari's settings related to image rendering and privacy. There could be a specific setting causing this issue, especially given the difference between private and regular browsing modes.
  5. Reach Out to Support: If the problem persists, consider reaching out to Apple's support or community forums. It's possible that other users have experienced similar issues and might have found solutions or workarounds.
  6. Consider a Different Browser: While this may not directly address the problem with Safari, trying an alternative browser temporarily could help determine if the issue is Safari-specific or broader.
  7. Monitor for Future Updates: Keep an eye on future software updates. Sometimes, issues like these get resolved in subsequent updates.

Remember that troubleshooting technical issues like this can be complex, and the solution might require a combination of these steps or even further investigation.

Apr 7, 2023 7:32 AM in response to piousoiresajgh

Leave that selection de-selected, and then clear Safari's history and stored data:


Clear your browsing history in Safari on Mac – Apple Support

Clear cookies in Safari on Mac – Apple Support


Same problem?


Which model Mac?


Find your Mac model name and serial number - Apple Support


Don't post its serial number. The information required is the Model Identifier text string example shown in that document as MacBookPro18,2

Jul 30, 2023 6:35 AM in response to piousoiresajgh

Guy's, this is what you need to do, go to system preferences>displays and select "Default for Display".


Then, empty safari browser cache completely (if you have developer menu you can select empty cache) or even do the shortcut Comand+Option+E, link for emptying cache: https://www.avg.com/en/signal/how-to-clear-cache-on-mac.


You should also then go to safari>preferences>privacy and then check "block all cookies". Finally "Quit Safari" and then reboot your Mac. On Mac starts up, open safari>preferences>privacy and then "UNCHECK" block all cookies. Now test run your safari on Washington post or Reuters.


Make sure you turn "lazy image" setting etc to default. THE PROBLEM IS MAINLY B'COS YOU HAVE NOT SELECTED DEFAULT DISPLAY SETTINGS!!!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Safari Issue Rendering Images (April 2023)

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