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New Safari Issue Rendering Images (April 2023)

Either Safari or MacOS has had a recent update that causes images to sporadically fail to render .

See examples.


Regular render.


Periodic problems like this.



There is a difference between rendering the same page in a 'Private Window' and regular.


The rendering image also appears to be mostly the still images that are presented for video content.

It has happened with just regular news images (not video) as well, but more frequently for video link stills.


Updating software and rebooting does not repair the issue.


Did not have this issue prior to March 2023 as far as I can recall.

Network is good. Video renders ok. It's just still images on news web pages, sometimes Netflix, Prime, BBC, Wall Street Journal, etc.. Not specific to any one service provider as far as I can tell.

Posted on Apr 2, 2023 10:30 AM

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49 replies

Aug 6, 2023 2:50 AM in response to AAPL3K

Did exactly this. Unfortunately not fixing the problem.

  • default display settings: no fix
  • disable lazy loading: no fix
  • disable extensions: no fix
  • dns changes: no fix (why should this even work?)


Curious to know if anyone with MacOS Ventura experiences this problem.


Testing with www.marktplaats.nl and www.washingtonpost.com


---

Safari 16.5.2 (17615.2.9.101.1, 17615)

MacOS Monterey 12.6.7

MBP 16” 2021

M1 Pro

May 30, 2023 9:57 PM in response to piousoiresajgh

What worked for me (in the end of this annoying problem):


  1. Click on Apple Logo () From Top Mac Menu > System Preferences
  2. Next, Click on Network > Select WiFi from Side panel
  3. Now, the Last Bottom Right corner button is for Advanced settings
  4. Switch to DNS Tab, and Add Google DNS, By Click on the “+” icon
  5. Enter Google IP (8.8.8.8 (&) 8.8.4.4) and Click on Ok to Save


When this solves the problem, let me know 👍

Apr 5, 2023 6:38 PM in response to piousoiresajgh

Thanks for posting in the Apple Support Communities piousoiresajgh,


You've completed some good steps to troubleshoot and isolate the issue you're facing with images loading in Safari.


Next, we recommend ruling out extensions:


If you installed any Safari extensions, turn extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then deselect each extension to turn it off. Learn more about Safari extensions.
If you find that an extension is causing the issue, make sure that the extension is up to date.

If Safari doesn't open a page or work as expected on your Mac


We hope this helps!

Apr 7, 2023 7:32 AM in response to piousoiresajgh

Leave that selection de-selected, and then clear Safari's history and stored data:


Clear your browsing history in Safari on Mac – Apple Support

Clear cookies in Safari on Mac – Apple Support


Same problem?


Which model Mac?


Find your Mac model name and serial number - Apple Support


Don't post its serial number. The information required is the Model Identifier text string example shown in that document as MacBookPro18,2

Aug 19, 2023 8:48 AM in response to IdrisSeabright

Last week I upgraded my MBP from MacOS Monterey 12.6.7 to MacOS Ventura 13.5. So far, it seems to have fixed the problem. I wasn't able to reproduce the image problem with the same websites.


Still, I think Apple needs to fix this problem for other MacOS versions. Keep sending them feedback:

Feedback - Safari - Apple


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Safari v16.6 (18615.3.12.11.2)

MacOS Ventura 13.5 (22G74)

MBP 16” 2021

M1 Pro


Aug 30, 2023 8:54 AM in response to piousoiresajgh

It seems like you're experiencing some frustrating issues with image rendering on Safari or MacOS after a recent update. Based on the examples you've provided, it's clear that the rendering of images has become sporadic, with occasional failures and differences in behavior between regular and private browsing modes.

You've also noted that this rendering problem is more prominent for still images that are presented as video content thumbnails. While it's occurred with regular news images as well, it's more frequent with video link stills from platforms like Netflix, Prime, BBC, Wall Street Journal, and others. It's interesting that updating the software and rebooting the system hasn't resolved the issue, and you're certain that your network connection is stable since video content renders without problems.

The timeline you've provided, indicating that the issue began around March 2023, suggests that it might be related to the software update around that time. Given that the problem appears to be tied to image rendering in a specific context, it's possible that the update introduced a compatibility or configuration issue that's affecting the rendering of certain types of cursed spider images on web pages and within these specific services.

To address this problem, I'd recommend the following steps:

  1. Check for Further Updates: Sometimes, software updates are released to address issues that users are facing. Check for any additional updates for Safari, MacOS, and your system's drivers that might help resolve the rendering problem.
  2. Clear Cache and Cookies: Cached data and cookies can sometimes interfere with proper rendering. Clearing them might help improve the situation.
  3. Extensions and Plugins: If you're using any browser extensions or plugins, they could potentially be causing conflicts with the rendering process. Try disabling them one by one to see if the issue improves.
  4. Browser Settings: Review Safari's settings related to image rendering and privacy. There could be a specific setting causing this issue, especially given the difference between private and regular browsing modes.
  5. Reach Out to Support: If the problem persists, consider reaching out to Apple's support or community forums. It's possible that other users have experienced similar issues and might have found solutions or workarounds.
  6. Consider a Different Browser: While this may not directly address the problem with Safari, trying an alternative browser temporarily could help determine if the issue is Safari-specific or broader.
  7. Monitor for Future Updates: Keep an eye on future software updates. Sometimes, issues like these get resolved in subsequent updates.

Remember that troubleshooting technical issues like this can be complex, and the solution might require a combination of these steps or even further investigation.

Apr 12, 2023 6:03 AM in response to piousoiresajgh

Thanks. I have reason to believe the problem appears to be endemic to specific hardware, and the Mini in particular. If the "lazy image loading" option does not fix it then I have no additional suggestions at present, other than to contact Apple Support using the link near the bottom left of these pages. It may be something only Apple can fix.

May 30, 2023 8:33 AM in response to piousoiresajgh

Dear colleagues,

I have installed version 16.5 (17615.2.9.11.6, 17615). The latest version. And I still have this problem.

On my iMac macOS Monterey 12.6.6 (21G646).

I think it could also be a virus. Because after I deleted the volume and reinstalled Monterey, Safari works for a short time. After Safari was synced (bookmarks iCloud), the virus could also be on the bookmarks. Just an idea

New Safari Issue Rendering Images (April 2023)

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