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mianhunny1 Author

Level 1

4 points

Could not communicate with the server

iPhone 6, iOS 12

Posted on Apr 2, 2023 10:36 AM

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1 reply

Community Specialist

Apr 6, 2023 7:34 AM in response to mianhunny1

Hello mianhunny1,

Thanks for asking the Apple Support Communities about issues connecting to the sever.

You came from the correct help article for this issue: If iTunes can't contact the software update server for iPhone, iPad, or iPod - Apple Support

If the steps there did not resolve your issue, you need to contact Apple Support to investigate this further. Contact Apple Support

Thanks.

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Could not communicate with the server

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