What does it mean when AirPods Max blink amber 3 times?

What does it mean when you try the "crown + ANC" reset on AirPods Max, and all it does is blink amber three times before going dark, and never going to white?



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Posted on Apr 2, 2023 1:18 PM

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Posted on Mar 23, 2024 10:17 AM

This isn’t my video, but is exactly how I’ve fixed the issue. Basically, follow this guide to step 9 for just the left ear cup (at first), then skip to step 17 and confirm that the part in step 17 is broken/affected (you can’t see if your pair has the issue until you remove the part). The part won’t be completely broken, but you’ll see an obvious split that has developed due to the swivel action over time. There’s a prescient comment in the info text (beside the italicized i within a circle) that basically predicts this issue. Remove the part, repair it as per the video, and reassemble. Some notes:




All affected units that I have repaired had three amber LED blinks followed by no white upon reset and no amount of “tricks” could overcome this


All units previously developed sporadic issues over time that became progressively more frequent


Cleaning headband connectors, freezing, and resetting while wearing all worked for a brief period of time


(The temporary fixes make perfect sense when you realize how the issue develops over time)


As I previously mentioned, only the left earcup has been affected in the units I’ve seen - not sure if this is always the case


The repair is almost guaranteed to be temporary if the units continue to be swiveled - although no units have been returned to me so far


Disassembly and repair requires specialized screwdrivers and driver bits (screwdrivers will be too long to properly reach some screws), a microscope (the connections are ~0.2mm wide), temperature-controlled soldering iron with a 0.2mm micro soldering tip, 0.2mm repair wire, X-acto knife, solder paste and/or flux and solder 


My repair uses a far shorter repair wire than in the video as ongoing flexibility is paramount




Some repair shops and individuals will have this equipment and will be able to carry out the repair, which now takes me about an hour from start to finish, with the majority of time spent micro soldering and testing for electrical shorts




Sincerely hope that this information helps; the units are so good when they work that they become endearing, and I’m gutted when perfectly good electronics have to be thrown away

49 replies

Sep 25, 2023 2:49 PM in response to HcAoRrDe4

I had a problem, cleaned them myself, and everything was okay for a few weeks. Then I started getting bad behavior again, they'd keep going back to acting dead. Just a pair of earmuffs. I cleaned and cleaned, reassembled disassembled a few times just hoping. Started twisting them from folded position and back hoping to clear some gunk or work a connection back in to place. Finally, they work again (for now?) after plugging them in to a USB cable attached to a macbook (probably unrelated?) and then the ANC reset _just worked_

Dec 6, 2023 1:50 PM in response to shute789

Argh that’s annoying. I know the feeling. Then the anxiety when you put them on and nothing comes on when you know it’s supposed to come on. So I actually noticed letting them die actually puts my APM in this weird amber three blink death spiral. So I just don’t let them die anymore. I just always plug them in around 10% and charge them in the case. And put them back in the case when not using it. So maybe try not letting them die?

Apr 6, 2023 9:57 AM in response to JJRASC

They're fully charged. Pressing ANC once gives a green LED, indicated >95%.


BUT they won't pair with anything. Pressing and holding the crown button and ANC together eventually gets me three amber blinks, but it never goes to white no matter how long I hold it.


Putting them in the "smart case" and pulling them back out gets a pulsing white LED, but they still won't pair to anything.

May 4, 2023 11:26 AM in response to HcAoRrDe4

Apparently, the issue is that there's a pinhole inside the ear cup that is used to release the headband connection.


When you perspire, moisture is getting into that pinhole and condensing inside the aluminum shell, and shorting out circuits - like the bluetooth controller board.


Apple has been less than forthcoming about the problem, but there are an awful lot of people on other forums like reddit.com/r/airpodsmax where the discussion has gotten much further than any conversation I've had with an Apple employee.


In any case, the question is no longer relevant to me. I handed off my AirPods Max to an Apple Store to be recycled a couple of weeks ago, and replaced them with a Sony headset. It's not as nice as the AirPods Max, but at least it works.

Oct 26, 2023 4:26 PM in response to nickfsu

I think the cold temperature simply forces them to turn off fully. It would be consistent with the many people who say after leaving it for a while say three days they come back to life. So just on and off is what’s happening. Apple charging 300$ to turn them off and on makes no sense. Might as well fridge them. If they had just built in a shutdown button this wouldn’t be happening. My APM have been working since I posted the half an hour fridge event …

Jan 21, 2024 2:09 PM in response to shute789

Same here. Freezer worked. But had to do it each time I wanted to. Use it . No longer works. Apple knows it’s their fault but they couldn’t care less. I hope the same thing happens to vision pro users that plunked down 4-5k. Apple has the upper hand. Once you are I. Their eco system you are unlikely to leave and that’s what they are counting on. A 3 trillion dollar company certainly has the resources to fix or replace their defective products

Mar 6, 2024 8:28 AM in response to jgrosecl

Same thing has happened to my airpods starting a month after my applecare warranty died. They constantly keep bricking and I have to constantly resort to the freezer trick. I've learned my lesson with relying on this trash company to do good by the people dropping serious money on their defective high-failure rate products. I will not be buying whatever trash updgrade they make to the Airpod Maxes - Imagine dropping 600USD twice for headphones that stop resetting after a year of use with their cheap, god awful trash case. To anyone who reads this, buy bose headphones. Buy sennheisers. Buy Bang and Olfusens. Buy Sony's incredible xmp lineup. You stand a very high chance of looking like a fool who wasted almost $1000 of garbage technology. If you just MUST throw away your hard earned cash for no reason, get yourself an Airpod Max and make sure to swap it out for a new one before the warranty expires.

Mar 19, 2024 7:57 PM in response to jgrosecl

I have the same issue, no warranty so they guys at Apple store they offered to pay almost 70% of the original price to have a replacement with only 3 months of warranty.


I mean Apple what are you doing? how come you are becoming this bad company which you are not even caring about loyal customers such as me, I mean I bought over 10 iPhones and almost every product you have!!! Talk about loyalty.


I'm so much sad because my Airpods are in perfect condition physically even the band is almost new (shinny connectors at least with no corrode not even dust on them).

Mar 20, 2024 6:04 AM in response to jgrosecl

Same problem. My wife's AirPods Max, from yesterday didn't connecting to any devices.

And trying to make hard-reset shows always 3-times blinkings amber lights.

When cable connected to AirPods Max - I see Green light - it's mean 90+% batterly.

When I enable "pariting state" with any devices - white light blinking but any device can't detect earphones =(


I already took off headband and clean contacts. But nothing help (


Any tips or ideas?

Apr 15, 2024 1:40 PM in response to Snowlock_

I'd normally say to pick up a set at your local electronics supply store, but most are long gone! Any large online retailer that starts with "A" will have kits that say "MacBook and iPhone" repair set with 30+ pieces or so for <$20. You should ensure that the kit contains the drivers listed on the iFixit site: Pentalobe P5, Torx T1-T5, and Phillips #00 (as bits - not screwdrivers).


As for the part that's prone to break, my posts with that information don't seem to make it through the filters here. Try checking out Reddit threads for additional information.


Best of luck in your repair adventures!

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What does it mean when AirPods Max blink amber 3 times?

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