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User profile for user: Waylea
Waylea Author
User level: Level 1
8 points

iMessage photos and video's vanished...Help!!

I downloaded iOS 15 and now my message and videos have vanished. In settings i can see under settings and iphone storage messages and dates but in my messages nothing and if i click to download anything in a chat nothing happens. Help!

Posted on Apr 2, 2023 2:27 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,906 points

Posted on Apr 3, 2023 1:55 AM

If your messages and videos have vanished, here are some possible solutions you can try:


  1. Check your iCloud settings: If you have enabled iCloud Photos for your messages, make sure that you are logged in with a correct Apple ID
  2. Check your message and video settings: Make sure that you have not accidentally turned off message and video syncing in your iCloud settings. You can check this by going to "Settings" on your iPhone, selecting your Apple ID, and then selecting "iCloud" and "Messages" and "Photos" to see if the syncing is turned on.
  3. Check your recently deleted folder: If you have deleted your messages and videos, check your "Recently Deleted" folder in the Messages app and the Photos app on your iPhone. If you find them there, you can restore them.




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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,906 points

Apr 3, 2023 1:55 AM in response to Waylea

If your messages and videos have vanished, here are some possible solutions you can try:


  1. Check your iCloud settings: If you have enabled iCloud Photos for your messages, make sure that you are logged in with a correct Apple ID
  2. Check your message and video settings: Make sure that you have not accidentally turned off message and video syncing in your iCloud settings. You can check this by going to "Settings" on your iPhone, selecting your Apple ID, and then selecting "iCloud" and "Messages" and "Photos" to see if the syncing is turned on.
  3. Check your recently deleted folder: If you have deleted your messages and videos, check your "Recently Deleted" folder in the Messages app and the Photos app on your iPhone. If you find them there, you can restore them.




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iMessage photos and video's vanished...Help!!

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