Apple TV A2169 (32GB) F70P4VH0KF tvOS 16.4 (20L497) Remote not working recently

Apple TV A2169 (32GB)

F70P4VH0KF

tvOS 16.4 (20L497)

Mac OS Ventura 13.3 (as of April 3, 2023)

ISSUE: When playing back videos in a playlist contained in the “Computers” icon, the remote will not allow any movement up, down, left or right and once in a specific view showing the previous, current and next video, it locks up and the remote will only allow going all the way back to Apple TV App or Apple TV home screen. The only way to get out of the videos to play a different one full-screen is to turn off the Apple TV via Restart or unplug it and start over.

ACTIONS: Apple TV has been Reset to factory default, reset to factory default with the current OS and I even tried Beta. Remote has been reset & reinstalled for the Apple TV. I have tried an iPhone, an Apple Magic Keyboard and even tried a generic remote, programmed it per the New Remote instructions, and still get the same result.

I can play individual songs & videos that are not in a playlist. This issue happens when playing songs or video that are in a playlist. In the screenshot below, if I were to try to advance, go back, go up or go down, nothing happens. The video playback will continue (unless I hit pause) and go to the next video but will not show in full screen nor will it be in the middle of the screen.

The video in the middle of the screen will stop but the next video will stay to the right and can not be highlighted. If I just let the playlist run full-screen without trying to advance to the next one, or go back to the previous one, the videos will run through the playlist. Any attempt to move up, down, left or right will prevent any further actions.

I have deleted all my song and video playlists (I had a lot) and created one to demonstrate the issue. I thought maybe the way I had set-up or organized my Music app & files had an impact. I have 2 Apple TV’s (both are the same) and they both have the same issues and I went through the same troubleshooting with both. I am almost ready to buy a new one just to see if it works the way it should. I will accept any and all remarks about my taste in music as long as you can resolve this! :-)