I keep getting an notification saying my icloud is hacked, what should I do?

Hello, Mariamg14,

Thanks for using Apple Support Communities, it's great to have you here.

We want to help make sure that your iCloud account is secure and your data protected. Where exactly are you seeing this message at? Based on how you're describing it, we're concerned that the message may not be genuine correspondence from Apple but rather a type of scam known as "phishing". Phishing is basically an attempt to extract your personal information such as bank details or password information. There is a really great resource here that should help you identify if that is indeed a phishing attempt: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

We hope that this information is helpful.

​Have a great day!

Check Safari Settings, Websites, Notifications. Remove any you don’t recognize.

Also look in the Notifications System Settings for ones you don’t recognize.

Opening my computer this morning (9/17/2023), I saw the notifications as Bounds19 described. There is a "Show" button on them, but I was certain not to click it. I thought Safari was still running, but nope. I checked my System Preferences > Notifications and there were no recognizable oddities, and all the notifications for browsers were set to "off". Well, actually at the top of the list was a system gear icon titled "Check…" not titled System Preferences, which seemed odd, but I thought system preferences might be a notification that I would want "on".

So, I searched the Internet, saw this thread, and followed your suggestions. The screen shot that My Dj Sound Lights posted was exactly what I found. I changed "Allow" to "Deny", closed the window and then checked it only to see that Deny changed back to Allow. Grr… so, I UNchecked the box "Allow websites to ask for permissions to send notifications", rechecked the preference and it stayed as "Deny." Now, the gear icon titled "Check…" is gone from the System Preferences Notifications list.

Many thanks, Barney-15E

ku4hx wrote:

What exactly is the message? Many time the way a message is worded can provide a clue. Also when do you get it? When surfing? If so any particular sites or all sites?

I'm not the OP, so didn't can't answer your first question … but wouldn't be at all surprised if the message looked similar to the fourth example in this User Tip by John Galt:

Stop unwanted Notifications - Apple Community

Having the same problem. Notifcations are coming onscreen in the same form as a "new mail" or "News" notification: pop in from right of my screen, and I can recall them by clicking on date and time as part of all notifications -- mail and news for me. The difference is that these notifications (there are three that cycle through on different schedules: "iCloud hacked", "gmail alert, account has been hacked", and "Detected Trojan_B08DF8310"), all use the Gear-in-a-box icon from system settings in place of the red N for news, and envelope-in-blue for mail.

I've changed iCloud and gmail passwords, and have run malware scans using MalwareBytes AND Intego VirusBarrier. Quite sure I'm not infected, but have also not gotten rid of whatever bit of code is popping up these annoying notifications.

When I click any of the three notifications, they take me to this link, which takes me to a page that I don't click (OK, I don't check the entire character string behind each of the three, but the page is identical): https://stionnaulicalte.com/click.php?key=bocdpl32dedqjusfp9p0&visitor_id=chj9v04uoh3ct92rt2b0&zoneid=&campaignid=6756354&type=Push&age=54&creative_id=318664&campaign_id=82841&site_id=4034&placement_id=0&user_activity=known&countryname=US

Apple tier 1 support had me delete all browsing history, and these notifications still pop up.

About to upgrade from 13.0.1 to current 13.4.something. Hoping faintly that this will help.

I have the same issue. I turned off the "allow notifications" for that web site and is seems to have fixed the problem. Is there any way to remove it from the Safari memory completely?

Same issue, same answer.

Please read Stop unwanted Notifications - Apple Community. Make it look like the screenshot in that User Tip:

It's a scam.

Yep there was a web site icon in Safari notifications that looked like the 'system alert icon' that keeps popping up. I've now selected deny website, will monitor it, but I suspect that's how the phishing site was creating a pop up notification. Thanks.

It has all the hallmarks of a phishing scam, and while I don't click on the page, it would sure be nice to prevent these notifications in the first place.

Seems to be cleared up upon upgrade to 13.4. It's only been a minute, but the backlog of notifications is gone the I click on date and time.

Did work! I noticed the fake setting gear icon. does not show in this screenshot but I also uncheck the box to not allow websites .......Thank You!Thank you Barney.

i kept getting messages that I’ve been hack. On June 1st my Mac was wiped clean. And I didn’t need a password to get in that I always have. I have no history, no e-mail, and the screen was set up new with search engines to choose from. Now this morning after I closed down Mac everything came back to normal.

Interesting. I’ve never experienced this. Watch out for phishing

I'm having the same issue with the same pop up messages, just updated to 13.4 and still happening, any other tips??