error message identical exchange account already exists

I recently switched to an iphone 14 plus and deleted an exchange mail account from the phone. Now I am unable to add it back and get the message "cannot create account, an identical exchange account already exists." How do I get this added?

iPhone 14 Plus

Posted on Apr 3, 2023 2:07 PM

Reply
2 replies

Apr 4, 2023 12:47 AM in response to supbets

Probably your Apple ID uses your exchange account.


Or


Remove the account profile: Go to Settings > General > Profiles and remove any Exchange account profiles that might be installed.


You may also try to Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will erase all saved Wi-Fi passwords and VPN settings, so make sure you have them handy.




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error message identical exchange account already exists

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