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I received an email from “Apple”, is this legit?

Dear Ander, 

Your Apple ID,  was just used to download Norton360 Antivirus & Security on a computer or device that has not previously been used. You may also be receiving this email if you reset your password since your last purchase.

If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.

If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Security and your Apple ID for further assistance.

Regards,

Apple


[Edited by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Apr 4, 2023 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2023 12:59 PM

Probably false.

Apple wouldn't warn you of a download to a device, it would have warned you first of having logged in to an unknown device, or if you have 2 factor authentication turned on, you would have received the 2 factor authentication codes for the log in attempt on one of your other devices.


Also, Apple would address you by your full name, you have provided for your Apple ID, not just part of it


While the links offered are real Apple links to actual Apple documents, there was something else removed by the moderators.


I'm not entirely sure that is real.

You can verify what devices your Apple ID is being used on by following the steps in the support document linked below.

click here ➜ Check your Apple ID device list to find where you're signed in - Apple Support


If you don't see anything out of the ordinary there, then there should be no real threat.

2 replies
Question marked as Top-ranking reply

Apr 4, 2023 12:59 PM in response to ander226

Probably false.

Apple wouldn't warn you of a download to a device, it would have warned you first of having logged in to an unknown device, or if you have 2 factor authentication turned on, you would have received the 2 factor authentication codes for the log in attempt on one of your other devices.


Also, Apple would address you by your full name, you have provided for your Apple ID, not just part of it


While the links offered are real Apple links to actual Apple documents, there was something else removed by the moderators.


I'm not entirely sure that is real.

You can verify what devices your Apple ID is being used on by following the steps in the support document linked below.

click here ➜ Check your Apple ID device list to find where you're signed in - Apple Support


If you don't see anything out of the ordinary there, then there should be no real threat.

Apr 4, 2023 12:56 PM in response to ander226

ander226 wrote:

Dear Ander, 
Your Apple ID,  was just used to download Norton360 Antivirus & Security on a computer or device that has not previously been used. You may also be receiving this email if you reset your password since your last purchase.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Security and your Apple ID for further assistance.
Regards,
Apple

[Edited by Moderator]

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

I received an email from “Apple”, is this legit?

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