iPhone 14 does not charge

I just got the iPhone 14 yesterday, and I plugged it up for the first time. It shows that it’s charging, but it will either charge very slowly (with the fast charger included with the phone) or stay stuck on the percentage. For example, I had my phone at 64% and left it for about 30 minutes, and it stayed at 64%. Is there anyway to fix this?

Thanks


[Re-Titled by Moderator]

iPhone 14, iOS 16

Posted on Apr 4, 2023 5:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2023 9:21 PM

All new iPhone models do not come with a power adapter (the charger is actually built-into the phone) ... so what "fast charger," that you said was included, are you referring to?


Per chance do you have Optimize Battery Charging enabled on this phone?

Ref: About Optimized Battery Charging on your iPhone - Apple Support

5 replies

Apr 4, 2023 10:14 PM in response to BYTE1000

Then one or more of the following may be possible:

  • There is debris in the phone's Lightning port that is preventing it from being fully charged, although I would think it won't charge at all in this case.
  • The phone may be getting "too hot" during the charging cycle.
  • The phone's battery is defective.
  • The phone's charging circuitry is defective.


Regardless of the reason, I would suggest that you contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 14 does not charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.