Cant save My Phone Number

Question

Cant save My Phone Number

Hallo in Settings-Phone - My number - I have 2 options of my 2 esims from different countries.

but somehow I can't save one number of my country there which I need for Facetime,

so, I have one eSim georgian and I am in Georgia now and this number I can save

and also I have one eSim of Ukraine and this number I can't save now, but I am not in Ukraine now, can that be connected with that?

so roughly speaking I cant save now my Ukrainian number

I updated my IOS and restarted my phone, what can I do?

Posted on Apr 5, 2023 7:39 AM

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Answer 1

Top-ranking reply

alma1090

Community Specialist

Apr 8, 2023 10:50 AM in response to LittleBagheera

Hey there LittleBagheera,

We understand you're unable to activate your Ukrainian number while you're in Georgia. We'd be happy to provide information about why this may be happening.

If your Ukrainian number is unable to connect to service in Georgia, then it would not be able to send a verification code to connect to iMessage and FaceTime. You would need to check with your Ukrainian carrier to see where you're able to access service.

Kind regards.

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