iphone 6s is stuck on apple logo
my iphone 6s is stuck on apple logo and and not getting the iphone when i connect it to the laptop but it chargers when i charge it with charger
iPhone 6s, iOS 15
Question marked as
Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
Press and hold both the Sleep/Wake button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the issue persists, it could be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.