Just upgraded to Ventura 13.2.1 and the search does not work in Outlook for Mac 16.71.2. No matter what I put in the search field it says "No Results".
Also, it disabled all of the rules I had created to sort mail into folders.
Does anyone know how to fix?
iMac 24″, macOS 13.2
Thanks for responding. I found this on a Microsoft forum and it worked!:
Outlook Support:
I will be glad to assist you. With regards to the search issue, let's run a couple of commands on Terminal to manually initiate indexing and check if that helps:
Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).
sudo mdutil -a -i off
sudo mdutil -a -i on
Note: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.
Once done, restart the mac computer and wait for about an hour and check for the behavior.
Please try and let us know the Outcome. Thank you.
Thanks for responding. I found this on a Microsoft forum and it worked!:
Outlook Support:
I will be glad to assist you. With regards to the search issue, let's run a couple of commands on Terminal to manually initiate indexing and check if that helps:
Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).
sudo mdutil -a -i off
sudo mdutil -a -i on
Note: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.
Once done, restart the mac computer and wait for about an hour and check for the behavior.
Please try and let us know the Outcome. Thank you.
Hi KM_Honolulu,
If you have restarted your Mac and the issue persists, let's try to narrow this down and isolate it more by testing in safe mode and a new user account.
Safe mode prevents certain software from opening and also forces the computer to run some disk checks similar to First Aid. This can actually resolve some issues. More information on starting to safe mode and steps to take after starting there can be found here: How to use safe mode on your Mac - Apple Support
"How to use safe mode
Apple silicon
1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode”.
4. Log in to your Mac. You may be asked to log in again."
If the issue continues after the steps from safe mode, create a new user account (administrator) to see if the behavior happens there. This will let us know if it is system-wide or something within your user account: Change Users & Groups settings on Mac
Delete a user or group on Mac (to remove the test account once completed)
Let us know what they find.
Cheers!
As Outlook is a Microsoft product, you may want to post on the MS Office for Mac forums hosted by Microsoft.
Outlook for Mac search not working
